What to expect on your balloon Experience?
First and foremost, a safe memorable experience.

Crew
The most personable, professional, uniformed and experienced..
Clean, modern vehicles and quality state-of- the- art balloons.

Clothing
The temperature in the balloon basket is no colder than the temperature on the ground if not warmer. The balloon moves with the wind so there is not any wind chill factor.
We recomend an athletic shoe, NO SANDALS, HEELS or FLIP FLOPS. Our flights are out on the Plains full of rocks, dirt, cactus, sticks and other things that can hurt your feet. Sometimes guests get all dressed up for this elegant excursion. The balloons are dusty and you will get a little dirty. We recomend you dress in layers as if you were going on a day hike. Sunglasses, a sweatshirt and a baseball hat is sufficient. Some guests say the radiant heat from the burners is warm on their heads.

Time
Plan to meet us at the appointed time. Please do not be late and there is no need to be early. Your balloon ride will be 45 minutes to 1 hour and fifteen minutes in the air. We always try to fly for 1 hour. Depending on the day we land when it is most prudent for safety reasons. Total activity time is 3 to four hours. This includes transportation time to and from the field, time to assemble and inflate the balloon, flight time, pack up of the balloon, party in the field and transport back to your cars. Most flights are done in 3 hours but can take as long as 4 hours.

Customer Dress and # of Guests on each flight
No pregnant women. Landings can be rough, we do not recomend this activity for pregnant women or those who are not able to fend for themselves. Guest must be able to climb into and out of the basket with little assistance. recent hip, knee or other weekening circumstances should be reconcidered.

The balloons hold between 4 and 12 guests depending on bookings and guest weights. You will be asked to provide approximate weights of all passengers. We do have a four guest minimum in order to fly. Most parties book in groups of two. Most days this is not an issue although we do recommend you book early as some days do sell out. Flights may be cancelled at AOW's discretion as late as the night before if we do not meet our minimum.

Cancellation and Booking
A credit card number, Cell phone number or telephone number where we can reach you at 3:00 am are required.

Depending on the time of the year, the time of day or other unforeseen circumstances, we are not always able to offer all tours every day. All tours require a minimum number of passengers. We will make every effort to accomodate all guests, but may ask for some flexibility on your part by having alternate days/times available.

All trips except for white water rafting are paid for and confirmed 48 hours prior to activity date and time. Trips are non refundable with-in that time.

Thank you for your business and we look forward to providing your best...

ADVENTURES OUT WEST!