General
How far should I book in advance? Do I need a reservation?
Generally, a week or more in advance is sufficient to secure a space. If you need a very particular time, or if you have a large group, then please reserve further ahead.
What if I have to cancel?
You can cancel your reservation for any reason at least 24-hours before the departure to get a full refund. Tours will not be refunded within 24-hours of the departure time.
Do you offer any discounts?
Yes! You will receive a 10% discount on the second adventure that you book with us. AOW also offers a 10% retuning guest discount on most tours.
Military members receive 20% off of most tours, excluding the hot air balloon flights and the Jeep & Horse tour.
Discounts are only offered over the phone, so please call to book.
Who is your ideal guest?
AOW’s ideal guest reads all the info about their adventure on the website, books in advance, shows up on time at the right location, and leaves a good review.
These guests are so wonderful!
Do you often show up late or need special attention? Please book a private tour so that we can accommodate your needs.
Where do we meet for the tours?
The Jeep tours offer complementary pickup from certain hotels. Please call the office to discuss pickup options.
Jeeps
How many people go in each Jeep?
Adventures Out West is persistently creating new vehicles and styles with our in-house fabricator and mechanic. From classic scramblers to modern marvels, you are guaranteed to get a sweet ride.
Follow AOW on Facebook to see what we’ll come up with next…coming Spring of 2023!
Do I get the Jeep to myself?
Do you prefer a private experience? Just ask about the charter Jeep tours. This allows for flexibility in time, departure location, and ensures that it’s just your group in the vehicle.
Can I bring food or drinks?
Each Jeep is stocked with waters and light snacks, including things like granola bars, fruit snacks, nuts, etc. You are welcome to bring any additional food item that you’d like. Alcohol and smoking are not allowed.
Do the tours stop for pictures?
– Garden of the Gods & Foothills tour stops at the GOG Trading Post and, if there’s parking, at Helen Hunt Waterfall. There are no stops in the park since traffic is continuous and parking is limited.
– Pikes Peak or Bust tour stops at the summit of the mountain to see the brand-new visitor center, plus at several lookout points along the way. There are a number of spectacular mountain reservoirs on the route.
– High Country tour stop at the Old Stage Riding Stables for a bathroom break, then at St. Peter’s Dome and Windy Point for some of the best pictures you’ll ever take.
Hot air balloon
How many people fit in each basket?
10 is the maximum number of people in one hot air balloon basket. There are 4 passenger compartments that each hold 2 or 3 people.
The maximum weight for the largest hot air balloon is 1650 lbs.
Does your group have more than 10 guests? Please call the office to check availability for a second pilot.
How long is the flight?
The total ‘airtime’ is usually between 45-minutes to an hour. Hot air balloon flights are totally dependent on the winds, so the total flight time is dictated by the landing zones available.
The entire activity takes 3 to 4-hours. That time includes the set up and balloon inflation, takeoff, the flight over Colorado Springs, landing, then a champagne toast and breakfast while the crew is packing up the balloon, and finally the drive back to your vehicle.
Is there a weight limit? What about kids?
250 lbs. is the maximum weight. Please call the AOW office to discuss, if you are over the limit.
The side of the basket is 46 inches tall, so you must be able to get in and out on your own.
Similarly, kids should be over 46 inches tall (3′ 10″) in order to see over the side.
Ziplines
Can I take items (phone, sunglasses, etc.) on tour with me? Will I need them?
Is it possible for someone with a handicap to zipline?
If a guest has a prosthetic leg, they should have no problem walking our zipline course as long as they can climb stairs with the prosthetic limb.
Unfortunately, guests that use a wheelchair won’t be able to go. There is a short hike or walk between each of our ziplines
The guides do all of the connecting, braking, and disconnecting from the lines
Please let us know ahead of time, and we can help make everyone’s experience better.
If my child is frightened, can we zip together?
Do you cancel for weather?
How much walking is involved?
We have two hills that are each less than 90 yards long. If you can walk up a few flights of stairs, you should be able to walk our hills.
Can someone come along to take pictures or watch?
4 of the 5 lines are visible, and the 5th can be accessed via a short hike.
What are the age and weight requirements?
Adults need to be under 300 pounds and no one pregnant.
All guests will be discreetly weighed at check-in. The result is only visible to the employee running the check-in.
Is it possible to bring our dog on the tour?
Segways
Do you run in all types of weather?
Segway tours only operate in 45 degrees or warmer. Please call the AOW office and keep an eye on the weather forecast if you are booking during the winter.
Heavy rain, lightning, and ice will also cancel the tour. Your guide is responsible for making all weather decisions, so please call the office or talk to your guide on-site if you have and questions.
Do we get a guide or go by ourselves?
All tours are guided adventures. You will be trained how to use the Segway in the parking lot before hitting the trail.
The majority of the route is on the bike lane through the park, so please listen closely to your tour guide for safety instructions.
During the stop points, you will get to hear all about Garden of the Gods and Colorado, including the history, geology, flora, and fauna.
Bikes
Do I need to be an expert bike rider?
What ages are appropriate for your tours?
All guests must be at least 4’8 and be confident on a bike. No beginner riders.
Do you run in all types of weather?
What should I wear?
AOW provides the bikes, helmets, reflector vests, coats, and gloves, so please bring your own hats, warm pants, and additional layers. You can take off additional layers at the stop points along the decent. Somes tours can be below freezing at the top, then 85 degrees back at the base.
Closed-toed shoes are required.
Water will be provided, but feel free to bring your own. Camelback-type backpacks are particularly useful.
Go-Pro cameras are also great for bike tours. The best mounting points are on the handlebars or your helmet.
Is there a weight limit?
However, our XXL bike can handle athletic participants up to 300 pounds. Please call the AOW office to talk with an expert who will help you determine if this is the right adventure for you.
The XXL bike fits people who are 6’3 and taller. This is an intense bike ride that can be physically demanding. While the majority of the ride is downhill, there are some uphill segments and some light technical riding.
Please also make the team aware if there are any medical conditions that might prevent you from having a successful and fun adventure, and a smooth transition of care should there be a wipeout.
What kind of bikes do you have?
What's the difference between Gold Camp and Pikes Peak?
When does the season start and end?
The season usually begins in mid-April and runs until the first snowfall sometime between Halloween and Thanksgiving. Call for availability around these times. Tours are still available year-round, but they are very dependent on the weather.